Blue Fir ships porcelain internationally using specialist ceramic packaging and established freight services.
Export documentation is prepared in accordance with the regulations of the country of origin and destination. It is the responsibility of the recipient to verify import requirements applicable in their jurisdiction.
Fragile ceramic objects are packed according to standard archival procedures. Damage, breakage or missing products must be reported within 48 hours of delivery through our Contact page. Please select “Damaged or Missing Order”.
Shipping costs and estimated transit times are confirmed at the point of order.
Customers should include:
– their order number
– photographs of the outer parcel
– photographs of the shipping label
– photographs of the internal packaging
– photographs of the damaged or missing product
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