Blue Fir ships porcelain internationally using specialist ceramic packaging and established freight services.
Export documentation is prepared in accordance with the regulations of the country of origin and destination. It is the responsibility of the recipient to verify import requirements applicable in their jurisdiction.
Every object is packed in specialist ceramic packaging. If a parcel arrives damaged or incomplete, please report it within 48 hours of delivery through our Contact page by selecting “Damaged or Missing Order”, so we can claim with the carrier. Your statutory rights for faulty or damaged goods remain unaffected; see our Returns Policy.
Complimentary international shipping on orders over €1,000. For other orders, shipping costs and estimated transit times are confirmed personally before payment.
Customers should include:
– their order number
– photographs of the outer parcel
– photographs of the shipping label
– photographs of the internal packaging
– photographs of the damaged or missing product
Go to Contact page →